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FAQ

LIVE AGAIN! FESTIVAL

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HOH ticket not valid

Your Harmony of Hardcore ticket for 2022 is not valid for LIVE AGAIN! Festival.

Date

Harmony of Hardcore presents: LIVE AGAIN! Festival will take place on Saturday July 3rd, 2021 from 15:00 – 24:00 hrs. and Sunday July 4th from 13:00 – 22:00 hrs. 

Location

Festivalterrein De Roost, Erp/Veghel

Minimum age

The minimum age for Harmony of Hardcore presents: LIVE AGAIN! Festival is 18 years, no exceptions will be made.

You should be able to identify yourself, either with a passport, ID or driver’s license.

Personalization

For Harmony of Hardcore presents: LIVE AGAIN! Festival ticket personalization is mandatory.

After ordering a festival ticket, you will receive a confirmation email in which we ask you to link your personal data to your ticket. Deadline: Thursday July 1st.

You will receive your actual festival ticket 2 days prior to the event. 

Name change

If the personalization data you entered is incorrect or outdated, unfortunately you cannot change it yourself. Our ticket provider CM can do this for you. Please contact their helpdesk via WhatsApp.

Please mention your order number and send a proof of payment (transaction of your bank, or screenshot) so they can help you immediately. This is free of charge.

Parking Ticket

Parking will cost €15, but if you grab your parking ticket in the pre sale it is only €12. Be smart and grab a parking ticket in the pre sale online.

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Line-up

Check the full line-up for Day 1 & Day 2 here.

Testing for entry (make an appointment now)
For Harmony of Hardcore presents: LIVE AGAIN! Festival you need a negative test result to show that no corona was found at the time of testing. A vaccination certificate will most likely also be valid, however there is no information about this yet. The government will provide us with more information on June 23rd.
 
Click here to make an appointment via the Testing for Entry platform. You have to get tested within 40 hours prior to LIVE AGAIN! Festival at an affiliated test provider nearest to you, booked via Testing for Entry. It is not possible to do this via the GGD or an other testing facility. 

If you have tested negative, use the CoronaCheck app of visit www.coronacheck.nl to convert your test result into a proof of testing. Upon arrival, the negative test certificate in combination with a valid ID will be checked. Of course, your festival ticket will also be checked for validity.
 
More information can be found at www.testenvoortoegang.nl.
 
Tested positive? Mail your positive test result to [email protected] and your ticket (incl. fee) will be refunded.
How to prepare

Preparation

  1. Buy a ticket in our ticket shop
    sold out

  2. Personalize your festival ticket
    After ordering a festival ticket, personalization is mandatory. You will receive an email in which we ask you to link your personal data to your ticket. Deadline: Thursday  July  1st.
  3. Make an appointment via Testing for Entry 
    If you don’t have a vaccination certificate, get tested within 40 hours prior to LIVE AGAIN! Festival at an affiliated test provider nearest to you. You have to make an appointment via testenvoortoegang.nl. Choose EVENT (e.g. festival) in the activity type dropdown menu and select July 3rd or 4th (depending on your festival ticket). 

    Note: Only make an appointment if you have a festival ticket. A test certificate without a ticket is useless. You can only enter if you have tested negative no more than 40 hours before LIVE AGAIN! Festival. So do not get tested too early.

  4. Get tested
    Go to a test provider where you made the appointment. After the test, you will receive the test result within an hour.
  5. Download the CoronaCheck app
    You can download the CoronaCheck app from the App Store or Google Play. If you don’t have a smartphone, or if you prefer a paper test certificate? Go to coronacheck.nl.
  6. Upload the negative result in the CoronaCheck app.
    If you have tested negative, use the CoronaCheck app or via coronacheck.nl to convert your test result into a proof of testing.
On the day of the event
  1. Keep the CoronaCheck app & your festival ticket ready
  2. At the 1st check, proof of testing + ID will be checked
  3. At the 2nd check, a valid festival ticket is checked
  4. Ready to go
If LIVE AGAIN! Festival cannot take place

If LIVE AGAIN! Festival cannot take place due to the Coronavirus, we will immediately start the refund procedure. The money (excluding service fee) will automatically be refunded within 14 days.

Positive corona test

Tested positive? Mail your positive test result to [email protected] and your ticket (excl. fee) will be refunded.

Foreign visitors

If you are from abroad and not a Dutch citizen, you are most certainly welcome at LIVE AGAIN! Festival! You need a negative test result to show that no corona was found at the time of testing. A vaccination certificate is also valid.

It is not possible to get tested in your own country. This needs to be done trough the ‘Testing for Entry’ program in The Netherlands. It is free of charge.  The test result is valid for 40 hours, so you must get tested within 40 hours prior to LIVE AGAIN! Festival. To minimize risk, we recommend that you get tested as close to the opening of the event.

Change ticket (Day 1 & Day 2)

It is not possible to change your Day 1 festival ticket with a Day 2 festival ticket or vice versa. 

HARMONY OF HARDCORE

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Date

Save the date: June 4th, 2022!

Location

Festivalterrein De Roost, Erp/Veghel

Minimum age

The minimum age for Harmony of Hardcore is 18 years, no exceptions will be made. People born before June 4th, 2004 will be granted entrance, anybody who turns 18 after Harmony of Hardcore, is not permitted.

You should be able to identify yourself, either with a passport, ID or driver’s license.

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Ticket for 2022

All 2020 Harmony of Hardcore tickets are automatically converted to 2022 tickets and valid on June 4th.

Save your confirmation email you have received after the purchase of your Harmony of Hardcore 2020 ticket. Lost the email and your order number? Request your order information again via our ticket provider CM. They are working on this option at the moment (more info soon).

After personalization you will receive your ticket 3 days prior to the festival, on June 1st, 2022.

*Your Harmony of Hardcore 2022 ticket is not valid for LIVE AGAIN! Festival. 

Voucher

When you applied for a voucher in 2020, you still have “Harmony of Hardcore credit”. We didn’t send you a voucher code yet, but to make it a lot easier for you…we have chosen to automatically convert your voucher into a ticket for Sunday June 4th, 2022.

The refund deadline has passed, it is not longer possible to request a refund if you don’t want to join us next year.

Refund

The refund deadline has passed, it is not longer possible to request a refund if you don’t want to join us next year. The full amount including service fee will be transferred to your account on June 22nd, 2021 (13 months after the original date, check saveyourticket rules for more info). 

Personalisation

It is currently not possible or necessary to personalize your ticket. The personalization tool will reopen (free of charge) and each ticket will have to be personalized again. You will receive your ticket 3 days prior to the festival, on June 2nd, 2022.

Start Ticket Sale

The Ticket Sale for Harmony of Hardcore 2022 will start later this year. Please keep an eye on our socials for more information. We will inform you well in advance, don’t worry!

Many tickets have been sold already, because a lot of you guys kept your 2020 ticket❤️  Once we start our ticket sale, make sure to grab a ticket in time, it could go faster than ever.

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Lost my ticket

Did you loose your ticket? Do not panic! If you have tried CM’s resend option, it is true that you cannot find your tickets. This is because the event has already ‘passed’ and the system cannot load that data. CM is now working on implementing the data of the 2020 visitors into the event of 2021 … But no stress, your tickets are still valid!

If you do nothing, you will automatically take your ticket with you to the edition of June 4th, 2022.

Haven’t received my tickets yet

That’s right! Nobody has received their ticket for Harmony of Hardcore yet. You will receive your official ticket 3 days prior to the event (June 1st), once your personalized your ticket. It is currently not necessary and / or possible to personalize yourself. The personalization tool will reopen at a later time (free of charge), so that everyone can (again) personalize themselves.

Did you win tickets?

Tickets that you have won during a giveaway on one of our official Harmony of Hardcore channels: Facebook, Facebook event or Instagram will automatically be transferred to tickets for 2022. Refunds are not possible. You will receive your tickets, just like normal ticket buyers, 3 days prior to Harmony of Hardcore. All tickets will be send on Thursday, June 2nd (please check your spam inbox). 

Bus tickets

Contact the bus company where you bought your tickets. Every bus company has a different procedure.

Unfortunately we cannot help you with your bus tickets. Of course we hope that the bus company will cooperate.

Secondary ticketplatforms

From the start we have communicated on our website the following:

Harmony of Hardcore tickets (were and) are available exclusively through our own website. You are not allowed to buy or sell your ticket via TicketSwap, Marktplaats, Viagogo, Tickettack, Tickets4U, etc. 

In the past we have experienced a lot hassle with people and companies who have earned a lot of money by reselling tickets. That is why we have to set a limit. Every year we welcome +/- 350 people at the entrance who are almost crying because they are not allowed to enter the festival with the ticket they have bought through secondary ticket platforms, such as Ticketswap, Viagogo, Marktplaats etc. So we found it necessary to warn are visitors and take measures.

If you have bought your ticket at one of these ticketplatforms anyway, you are an non registered ticket buyer and we can’t do anything for you. Therefore you are completely dependent on the officially registered ticket buyer.

So buy your tickets via the official website in the future, then the organization sees you as a registered ticket buyer…